PRIVACY POLICY

Menopause Better App

Last Updated: 3rd February 2026

Menopause Better App Ltd ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Menopause Better mobile application ("App"). Please read this Privacy Policy carefully.

BY USING THE APP, YOU CONSENT TO THE DATA PRACTICES DESCRIBED IN THIS POLICY. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY, PLEASE DO NOT USE THE APP.

Information We Collect

We collect several types of information from and about users of our App:

Personal Information You Provide

When you register for an account or use the App, you may provide:

Account information (name, email address, password, date of birth)

Profile information (age, location, preferences)

Payment information (processed by third-party payment processors)

Communication preferences and correspondence with us

Health and Wellness Information

As a menopause tracking and wellness app, we collect sensitive health information that you voluntarily provide, including:

Menopause symptoms and their severity (hot flashes, sleep patterns, mood changes, etc.)

Menstrual cycle information

Health metrics

Medications and supplements

Lifestyle factors (diet, stress levels, activities)

Medical history relevant to menopause

Notes and journal entries related to your health

Automatically Collected Information

When you use the App, we automatically collect:

Device information (device type, operating system, unique device identifiers)

Usage data (features accessed, time spent in the App, interaction patterns)

Log data (IP address, browser type, access times, pages viewed)

Location data (if you grant permission)

Mobile analytics data (crash reports, performance data)

Information from Third Parties

We may receive information about you from third-party services if you choose to connect your account, such as:

Health and fitness apps (Apple Health, Google Fit, Fitbit)

Social media platforms (if you choose to sign in with social accounts)

Analytics providers

How We Use Your Information

We use the information we collect for the following purposes:

To Provide and Maintain the App

Create and manage your account

Track and display your menopause symptoms and health data

Generate personalised insights and recommendations

Provide customer support and respond to your requests

Process payments and subscriptions

Send you technical notices, updates, and security alerts

To Improve Our Services

Analyse usage patterns to improve App functionality

Conduct research and development for new features

Monitor and analyse trends and usage

Troubleshoot technical issues and bugs

To Communicate With You

Send you educational content about menopause

Provide wellness tips and reminders

Send promotional communications (with your consent)

Request feedback and conduct surveys

For Legal and Safety Purposes

Comply with legal obligations

Protect against fraud and abuse

Enforce our Terms and Conditions

Respond to legal requests and prevent harm

How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

With Your Consent

We may share your information when you explicitly consent or direct us to do so

Service Providers

We may share information with third-party service providers who perform services on our behalf:

Cloud storage and hosting providers

Payment processors

Analytics providers

Email and communication services

Customer support platforms

These providers are contractually obligated to protect your information and use it only for the services they provide to us.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

Legal Requirements

We may disclose your information if required to do so by law or in response to:

Court orders or legal processes

Government or regulatory requests

Protection of our rights, property, or safety

Investigation of potential violations of our Terms

Aggregated or De-identified Information

We may share aggregated or de-identified information that cannot reasonably be used to identify you for research, marketing, or other purposes.

Data Security

We take the security of your information seriously and implement appropriate technical and organisational measures to protect your personal and health information:

Encryption of data in transit and at rest

Secure authentication and access controls

Regular security assessments and updates

Limited employee access to personal information

Secure data centers and infrastructure

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security. You provide your information at your own risk.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy.

When you delete your account, we will delete or anonymize your personal information within [INSERT TIME PERIOD, e.g., 30 days], except where we are required to retain it for legal or regulatory purposes.

Some information may be retained in backup systems for a limited time period as part of our disaster recovery procedures.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access and Portability

You can access and review your personal information through your account settings

You may request a copy of your personal information in a portable format

Correction and Update

You can update or correct your personal information through your account settings

Contact us if you need assistance updating your information

Deletion

You can request deletion of your account and personal information

Some information may be retained as required by law or for legitimate business purposes

Opt-Out of Marketing Communications

You can unsubscribe from promotional emails by clicking the unsubscribe link in any marketing email

You can manage push notification preferences in your device settings or App settings

Withdraw Consent

Where we process your information based on consent, you can withdraw that consent at any time

Exercising Your Rights

To exercise any of these rights, please contact us at [INSERT EMAIL]. We will respond to your request within [INSERT TIME PERIOD, e.g., 30 days].

Children’s Privacy

The App is not intended for use by individuals under the age of 18.

We do not knowingly collect personal information from children under 18.

If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence.

These countries may have data protection laws that differ from the laws of your country.

We implement appropriate safeguards to protect your information in accordance with this Privacy Policy regardless of where it is processed.

Third-Party Links and Services

The App may contain links to third-party websites, services, or integrations.

We are not responsible for the privacy practices of these third parties.

We encourage you to review the privacy policies of any third-party services you use.

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to Know: You can request information about the categories and specific pieces of personal information we have collected about you.

Right to Delete: You can request deletion of your personal information, subject to certain exceptions.

Right to Opt-Out of Sale: We do not sell your personal information.

Right to Non-Discrimination: You have the right to not receive discriminatory treatment for exercising your CCPA rights.

European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR):

Right of access to your personal data

Right to rectification of inaccurate data

Right to erasure (“right to be forgotten”)

Right to restrict processing

Right to data portability

Right to object to processing

Right to withdraw consent

Right to lodge a complaint with a supervisory authority

We process your personal data based on the following legal bases:

Consent: When you provide explicit consent for specific processing activities

Contract: To perform our contract with you (providing the App services)

Legitimate Interests: For our legitimate business interests (improving services, security, analytics)

Legal Obligation: To comply with legal requirements

Health Information and HIPAA

[NOTE: Customize this section based on whether your app is subject to HIPAA]

Menopause Better is [IS/IS NOT] a HIPAA-covered entity or business associate.

The health information you provide is [protected under HIPAA / subject to this Privacy Policy but not HIPAA regulations].

We recommend consulting with your healthcare provider about which health information to track and share.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity in our App and store certain information:

Essential Cookies: Necessary for the App to function

Analytics Cookies: Help us understand how you use the App

Preference Cookies: Remember your settings and preferences

You can control cookies through your browser or device settings, though disabling certain cookies may limit App functionality.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.

We will notify you of any material changes by posting the new Privacy Policy in the App and updating the "Last Updated" date.

For significant changes, we may provide additional notice (such as an email notification or in-app alert).

Your continued use of the App after changes are posted constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Menopause Better App Ltd

Address: 3 Victoria Park

Email: [email protected]

Website: www.menopausebetterapp.com

Data Protection Officer (if applicable): [INSERT DPO EMAIL]

BY USING MENOPAUSE BETTER, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THIS PRIVACY POLICY AND AGREE TO ITS TERMS.